FAQ
Frequently Asked Questions about Hiring Migrant Domestic Workers (MDWs) in Singapore.
What are the fees involved in hiring an MDW?
The fees typically include the agency fee, work permit application fee, medical examination fee, and insurance coverage. Additional fees may be incurred for services such as training and documentation processing.
What is the process of hiring an MDW in Singapore?
The process begins with selecting a suitable MDW through an agency. After that, the necessary paperwork, including the work permit application and medical examination, is completed. Once approved, the FDW can be deployed to your home.
What qualifications and experience do MDWs have?
MDWs undergo training in their home countries and possess skills in household chores, childcare, and elderly care. Their qualifications and experience may vary, but reputable agencies verify their background and provide information about their skills and abilities.
How long does it take to hire an MDW?
The hiring process typically takes between 2 to 4 weeks, depending on various factors such as the availability of suitable candidates, completion of paperwork, and processing time for work permits.
What are the responsibilities of employers towards MDWs?
Employers are responsible for providing a safe and conducive working environment, timely payment of salaries, sufficient food and rest, medical care when needed, and adhering to employment regulations set by the Ministry of Manpower in Singapore.
Are employers required to provide accommodation for MDWs?
Yes, employers are required to provide suitable accommodation for MDWs. This can be a room within the employer's residence or a separate living space that meets the standards set by the Ministry of Manpower.
What support services are available for employers and MDWs?
Reputable agencies provide ongoing support services for both employers and MDWs. This may include assistance with work permit renewals, counselling, dispute resolution, and access to training programs for professional development.
What happens if there are issues or conflicts with the MDW?
In case of any issues or conflicts, employers can reach out to the agency for guidance and support. Mediation services are available to help resolve disputes, and in extreme cases, the Ministry of Manpower can be involved to ensure a fair resolution.
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It's important to note that specific regulations and requirements may vary, and it's advisable to consult with a reputable agency or refer to official sources such as the Ministry of Manpower in Singapore for the most up-to-date and accurate information.